Terms & Conditions

Terms & Conditions

Last Updated: March 06, 2026

Please read these Terms and Conditions ("Terms") carefully before using the services of Knowy Infotech Private Limited ("we," "our," or "us"). By accessing or using our background verification services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing our website, using our services, or submitting information to us, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must not use our services.

2. Services Description

Knowy Infotech Private Limited provides background verification and screening services, including but not limited to:

• Employee background verification
• Education and employment verification
• Identity and address verification
• Criminal record checks
• Reference checks
• Vendor and tenant verification
• KYC (Know Your Customer) solutions
• Other related verification services

3. Use of Services

3.1 Eligibility

You must be at least 18 years old and have the legal capacity to enter into contracts to use our services. By using our services, you represent and warrant that you meet these requirements.

3.2 Authorized Use

You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:

• Use our services for any illegal or unauthorized purpose
• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Provide false, misleading, or inaccurate information
• Interfere with or disrupt our services or servers
• Attempt to gain unauthorized access to our systems

4. Client Responsibilities

As a client using our verification services, you agree to:

• Provide accurate and complete information about candidates for verification
• Obtain necessary consent from candidates before initiating verification
• Comply with all applicable data protection and privacy laws
• Use verification reports only for legitimate business purposes
• Maintain confidentiality of verification reports
• Pay all fees and charges as agreed

5. Verification Process

5.1 Information Accuracy

While we strive for accuracy, verification results are based on information available from third-party sources and public records. We cannot guarantee 100% accuracy or completeness of verification reports.

5.2 Turnaround Time

Standard verification reports are typically delivered within 24-48 hours. Complex verifications may take longer. We will communicate any delays and provide updated timelines.

5.3 Verification Scope

The scope of verification is determined by the service package selected. Additional checks may be available upon request and may incur additional charges.

6. Fees and Payment

6.1 Service Fees

Service fees are determined based on the type and scope of verification requested. All fees are quoted in Indian Rupees (INR) unless otherwise specified.

6.2 Payment Terms

• Payment terms will be specified in your service agreement or invoice
• Payment is due as per the agreed terms (e.g., advance payment, net 15, net 30)
• Late payments may incur interest charges
• We reserve the right to suspend services for non-payment

6.3 Refunds

Refund policies will be specified in your service agreement. Generally, fees paid for completed verification services are non-refundable. Refunds for cancelled services may be considered on a case-by-case basis.

7. Confidentiality and Data Protection

We are committed to maintaining the confidentiality of all information provided to us:

• All verification data is handled with strict confidentiality
• Information is shared only with authorized personnel
• We comply with applicable data protection laws
• Verification reports are provided only to authorized clients
• Data is stored securely and retained as per legal requirements

8. Intellectual Property

All content, materials, and intellectual property on our website and in our verification reports are owned by Knowy Infotech Private Limited or our licensors. You may not:

• Reproduce, distribute, or modify our content without permission
• Use our trademarks or logos without authorization
• Reverse engineer or attempt to extract our methodologies

9. Limitation of Liability

9.1 Disclaimer

Our services are provided "as is" and "as available." We make no warranties, express or implied, regarding:

• The accuracy or completeness of verification reports
• The availability or uninterrupted operation of our services
• The results obtained from using our services

9.2 Limitation

To the maximum extent permitted by law, our liability for any claims arising from our services shall not exceed the fees paid for the specific verification service in question.

9.3 Exclusion

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities.

10. Indemnification

You agree to indemnify and hold harmless Knowy Infotech Private Limited, its officers, employees, and agents from any claims, damages, losses, or expenses arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any rights of third parties
• Your failure to obtain necessary consents for verification

11. Termination

11.1 By You

You may discontinue use of our services at any time by providing written notice. Outstanding fees remain due and payable.

11.2 By Us

We may terminate or suspend your access to our services immediately, without prior notice, if you:

• Violate these Terms
• Fail to pay fees when due
• Engage in fraudulent or illegal activities
• Misuse our services

12. Dispute Resolution

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.

12.2 Jurisdiction

Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts in Gurugram, Haryana, India.

12.3 Mediation

Before initiating legal proceedings, parties agree to attempt to resolve disputes through good faith negotiation or mediation.

13. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to:

• Natural disasters
• War, terrorism, or civil unrest
• Government actions or regulations
• Pandemics or health emergencies
• Internet or telecommunications failures
• Strikes or labor disputes

14. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes constitutes acceptance of the modified Terms.

15. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy and any service agreements, constitute the entire agreement between you and Knowy Infotech Private Limited regarding the use of our services.

17. Contact Information

For questions about these Terms & Conditions, please contact us:

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.